Retail shrink, theft changed little in 2022

But more retailers are concerned about escalating violence in stores, which experts say carries other costs beyond shrink.

By Daphne Howland • Sept. 28, 2023

Pilot names new COO

Brad Anderson took on his new position last month. He’ll oversee the company’s strategy for its retail and food operations, a company spokesperson confirmed.

By Brett Dworski • Sept. 28, 2023

Explore the Trendline➔

Top 5 stories from C-Store Dive

Top 5 stories from C-Store Dive 2023/2024

By C-Store Dive staff

Wawa outlines 100 new stores across Ohio and Kentucky by 2033

The convenience retailer has more than 30 locations under contract in the two states and will share details of its Indiana expansion on Thursday.

By Jessica Loder • Sept. 28, 2023

Amazon Go resumes suburban expansion with Washington store

The new location is the first to open since Amazon closed nearly a third of its brick-and-mortar convenience stores earlier this year.

By Jessica Loder • Sept. 27, 2023

Mountain Express sells intellectual property rights for 25 c-stores

The bankrupt retailer acquired these locations via sale-leaseback in 2022. It’s now selling their contracts, records and customer information back to the original owner to avoid more legal issues.

By Brett Dworski • Updated Sept. 27, 2023

Wawa debuts ‘next generation’ store prototype

The newly designed building features a revamped entryway and roof canopy, as well as expanded space inside and larger windows.

By Brett Dworski • Sept. 26, 2023

The Road Ahead: Will retailers crack the code on urban c-store formats?

Recent closures from the likes of Wawa and Sheetz might cast doubt on the model, but there are plenty of examples out there of retailers making fuel-less stores work, writes columnist Frank Beard.

By Frank Beard • Sept. 26, 2023

Wawa’s $10.7M data breach lawsuit against Mastercard thrown out

The convenience retailer accused the payments company of breach of contract and unfair practices stemming from its 2019 malware attack.

By Brett Dworski • Sept. 25, 2023

Hy-Vee debuts in-house retail media network

With this, the parent company of Fast & Fresh joins Giant Eagle as the latest grocery/c-store operator to launch its own retail media venture.

By Peyton Bigora • Sept. 25, 2023

Keurig Dr Pepper names ex-Mondelēz exec Tim Cofer as CEO

He will join the beverage maker as its COO on Nov. 6 before transitioning to the top post in the second quarter of 2024, replacing longtime head Bob Gamgort.

By Christopher Doering • Sept. 22, 2023

Couche-Tard’s tech employees to be offered jobs at new IT provider

As the retailer outsources its IT services to CGI for the next decade, some of its team members will have the chance to shift companies, a Couche-Tard spokesperson confirmed.

By Brett Dworski • Sept. 22, 2023

Royal Farms expands EV infrastructure with 30 more chargers

While many convenience operators remain hesitant to explore electrification, the Maryland retailer continues to dip its feet into the service.

By Brett Dworski • Sept. 22, 2023

Kum & Go launches food-focused ad campaign

The convenience retailer's latest campaign, which employs its quirky brand voice, targets Gen Z consumers via social media and out-of-home integrations.

By Jessica Loder • Sept. 21, 2023

West Coast retailer aims to double its footprint, grow digital capabilities

H&S Energy, which operates over 160 c-stores, aims to reach 400 locations and by 2025 plans to surpass $10 million in annual online sales.

By Brett Dworski • Sept. 21, 2023

Hershey expands executive ranks with first chief technology officer

Deepak Bhatia, who previously worked at Amazon, brings expertise in automation, supply chain and artificial intelligence to the Reese’s manufacturer.

By Christopher Doering • Sept. 21, 2023

BP promotes Thomson to interim CFO amid C-suite restacking

The London-based oil company is moving to fill a leadership vacuum stemming from the abrupt resignation of CEO Bernard Looney last week. 

By Maura Webber Sadovi • Sept. 20, 2023

Murphy USA names new VP and head of marketing

Alejandra Barron will focus on growing brand affinity for the convenience retailer’s portfolio of banners, including Murphy Express and QuickChek.

By Brett Dworski • Sept. 20, 2023

EG America names new CEO and president

Board member John Carey will take over the top role Oct. 1, concluding a search process that took several months.

By Brett Dworski • Sept. 18, 2023

Arko debuts environmentally friendly charging station

The retailer has co-piloted the North American debut of the Zoozter-100 charger, made by Israeli e-mobility company Zooz Power.

By Brett Dworski • Sept. 18, 2023

5 Sinclair-branded c-stores in Iowa suddenly close

It’s unclear why these locations — all of which were formerly under the EG-America owned Kwik Shop banner — have shut down.

By Brett Dworski • Sept. 15, 2023

Sheetz aims for 1,000 stores

The convenience retailer held a grand opening for its 700th store Tuesday, and has plans to expand in Ohio and enter Michigan.

By Jessica Loder • Sept. 15, 2023

Couche-Tard signs 10-year, $281M deal to outsource IT services

Montreal-based CGI will oversee “mission-critical business functions” for the retailer, including store manager experience, business process automation and data access.

By Brett Dworski • Sept. 15, 2023

Grabango lays off employees across several departments

The frictionless checkout provider declined to specify the number of impacted team members, though multiple LinkedIn posts indicate cuts hit 40% of the company.

By Brett Dworski • Sept. 14, 2023

Arko names new head of corporate strategy

Jordan Mann, who spent years working in investment banking and as an attorney, will help lead the c-store retailer’s M&A journey, a company spokesperson said.

By Brett Dworski • Sept. 13, 2023

Parkland shakes up its retail exec ranks

In addition to a new head of its Canada segment, the convenience retailer has appointed Troy Dickson as VP of retail for Parkland USA.

By Brett Dworski • Sept. 13, 2023