Yesway adopts Relay’s fuel payment software

The cardless platform allows more fleets and drivers to avoid fraud caused by card skimming.

By Brett Dworski • Nov. 30, 2023

Kitchen United will sell or close all physical units, pivot to software

The ghost kitchen firm, which Circle K backed in 2022, said it will focus on developing the technology it used to run its physical locations.

By Catherine Douglas Moran , Aneurin Canham-Clyne • Nov. 29, 2023

Kwik Trip adding self-checkout to new builds

While old stores will not be retrofitted with the technology, all of the retailer’s 30-plus planned sites for 2024 will include it. 

By Jessica Loder • Nov. 28, 2023

Benefits of AI in elevating customer experience for retailers this holiday season

What can retailers gain by implementing AI solutions during this holiday period, and set themselves up for even greater success next year?

Nov. 27, 2023

DoorDash brings alcohol delivery to New Jersey

As the e-commerce company continues to expand its alcohol marketplace to new states, it’s highlighting its efforts to prevent underage drinking.

By Peyton Bigora • Nov. 22, 2023

How BP is expanding its AI capabilities

The energy and retail firm plans to use Microsoft’s productivity tool Copilot to help speed up some rote tasks for employees.

By Jessica Loder • Nov. 16, 2023

New Standard AI solution tackles shrink

Zone Monitoring uses cameras to note when shelves are empty and can compare data on what was taken against sales to pinpoint theft.

By Jessica Loder • Nov. 16, 2023

Giant Eagle ends fuel rewards program

The grocer intends to stop operating fuelperks+ on Jan. 25 and will transfer enrolled shoppers to myPerks, which its GetGo c-store arm already uses.

By Sam Silverstein • Nov. 15, 2023

Plaid Pantry unveils first EV charger

The convenience retailer’s Portland, Oregon site, which had a beta launch in October, has seen nearly 100% uptime over more than 200 vehicle charges so far. 

By Jessica Loder • Nov. 15, 2023

What the future holds for c-store apps

As the technology becomes widespread for convenience retailers, expect a greater push for uniqueness, improved personalization and better gamification, experts say.

By Jessica Loder • Nov. 15, 2023

What consumers love and hate about c-store apps

Stellar service and differentiation help boost those with top scores, while technical problems plague many of the lowest-rated mobile apps.

By Brett Dworski , Jessica Loder • Nov. 14, 2023

EG Group buys Tesla hardware for European charging network

This is the second time Tesla has sold its ultra-fast EV chargers within the c-store industry and follows a deal the automaker struck with BP in October.

By Jessica Loder • Nov. 14, 2023

New PDI partnership augments digital ordering, delivery

The agreement with Otter, an order management company, will help c-stores ensure greater accuracy in digital orders and decrease the number of missed tickets.

By Jessica Loder • Nov. 13, 2023

Behind the making of Dash In’s new mobile app and loyalty program

The retailer debuted both at a test location in August and plans to launch them across its network starting in 2024, president and CEO Blackie Wills said.

By Brett Dworski • Nov. 13, 2023

Buc-ee’s joins Mercedes-Benz EV charging network

The initial rollout will include chargers at 30 of the retailer’s travel centers by the end of 2024.

By Brett Dworski • Nov. 9, 2023

Titan Cloud taps Petro West’s site management software

The platform combines human and automated tools to help small and independent petroleum companies navigate fuel management challenges.

By Brett Dworski • Nov. 8, 2023

Arko grows fas Rewards membership by 20% in Q3

The c-store retailer has restarted its $10 signup offer as it aims to grow from 1.85 million loyalty members to 3 million by the end of 2024.

By Jessica Loder • Nov. 7, 2023

The Road Ahead: Are self-checkouts a barrier to innovation?

The technology can add choice and convenience for c-stores, but may discourage larger companies from exploring more creative solutions, writes columnist Frank Beard.

By Frank Beard • Nov. 7, 2023

Circle K adds in-store cash-back offers to 4K sites with Upside

The retailer also renewed its partnership with the retail technology company for fuel-based cash-back offers at 5,200 U.S. locations.

By Jessica Loder • Oct. 31, 2023

4 ways C-Store marketers can improve results through mobile games

Innovative c-store brands are harnessing mobile games’ skyrocketing popularity to uncover new customers and drive more regular traffic under the mounting economic pressures.

Oct. 30, 2023

BP buys $100M worth of Tesla chargers

The deal will add new EV charging stations to the company’s c-store chains, including TravelCenters of America, Ampm and Thorntons, as it looks to reach 100,000 charge points globally by 2030.

By Jessica Loder • Oct. 27, 2023

7-Eleven testing ‘coffee of the future’ machine

As the c-store giant refreshes its coffee service chainwide, it’s begun testing a machine that lets shoppers order custom brews with a variety of coffee types and mix-ins.

By Jessica Loder • Oct. 24, 2023

Kwik Trip automates supply chain functions

The convenience retailer has tapped software company Gravitate to improve its fuel supply decisions and minimize the laid-in cost of fuel across its network.

By Brett Dworski • Oct. 23, 2023

7-Eleven sees a boost from fuel price lock

Loyalty customers who use the tool, which locks in gas or diesel prices for up to four days, visit stores 90% more often than other members, the c-store’s parent company reported last week.

By Jessica Loder • Oct. 19, 2023

How Minuteman is optimizing self checkout in its stores

After a retrofit at a high-volume store failed, the North Carolina-based c-store company went back to the drawing board and improved the design.

By Jessica Loder • Oct. 18, 2023