Technology
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Yesway adopts Relay’s fuel payment software
The cardless platform allows more fleets and drivers to avoid fraud caused by card skimming.
By Brett Dworski • Nov. 30, 2023 -
Kitchen United will sell or close all physical units, pivot to software
The ghost kitchen firm, which Circle K backed in 2022, said it will focus on developing the technology it used to run its physical locations.
By Catherine Douglas Moran , Aneurin Canham-Clyne • Nov. 29, 2023 -
Retrieved from Kwik Trip website.
Kwik Trip adding self-checkout to new builds
While old stores will not be retrofitted with the technology, all of the retailer’s 30-plus planned sites for 2024 will include it.
By Jessica Loder • Nov. 28, 2023 -
Sponsored by HappyOrNot
Benefits of AI in elevating customer experience for retailers this holiday season
What can retailers gain by implementing AI solutions during this holiday period, and set themselves up for even greater success next year?
Nov. 27, 2023 -
Retrieved from DoorDash.
DoorDash brings alcohol delivery to New Jersey
As the e-commerce company continues to expand its alcohol marketplace to new states, it’s highlighting its efforts to prevent underage drinking.
By Peyton Bigora • Nov. 22, 2023 -
How BP is expanding its AI capabilities
The energy and retail firm plans to use Microsoft’s productivity tool Copilot to help speed up some rote tasks for employees.
By Jessica Loder • Nov. 16, 2023 -
New Standard AI solution tackles shrink
Zone Monitoring uses cameras to note when shelves are empty and can compare data on what was taken against sales to pinpoint theft.
By Jessica Loder • Nov. 16, 2023 -
Giant Eagle ends fuel rewards program
The grocer intends to stop operating fuelperks+ on Jan. 25 and will transfer enrolled shoppers to myPerks, which its GetGo c-store arm already uses.
By Sam Silverstein • Nov. 15, 2023 -
Plaid Pantry unveils first EV charger
The convenience retailer’s Portland, Oregon site, which had a beta launch in October, has seen nearly 100% uptime over more than 200 vehicle charges so far.
By Jessica Loder • Nov. 15, 2023 -
What the future holds for c-store apps
As the technology becomes widespread for convenience retailers, expect a greater push for uniqueness, improved personalization and better gamification, experts say.
By Jessica Loder • Nov. 15, 2023 -
Retrieved from Casey's.
What consumers love and hate about c-store apps
Stellar service and differentiation help boost those with top scores, while technical problems plague many of the lowest-rated mobile apps.
By Brett Dworski , Jessica Loder • Nov. 14, 2023 -
EG Group buys Tesla hardware for European charging network
This is the second time Tesla has sold its ultra-fast EV chargers within the c-store industry and follows a deal the automaker struck with BP in October.
By Jessica Loder • Nov. 14, 2023 -
New PDI partnership augments digital ordering, delivery
The agreement with Otter, an order management company, will help c-stores ensure greater accuracy in digital orders and decrease the number of missed tickets.
By Jessica Loder • Nov. 13, 2023 -
Behind the making of Dash In’s new mobile app and loyalty program
The retailer debuted both at a test location in August and plans to launch them across its network starting in 2024, president and CEO Blackie Wills said.
By Brett Dworski • Nov. 13, 2023 -
Buc-ee’s joins Mercedes-Benz EV charging network
The initial rollout will include chargers at 30 of the retailer’s travel centers by the end of 2024.
By Brett Dworski • Nov. 9, 2023 -
Retrieved from Petro West.
Titan Cloud taps Petro West’s site management software
The platform combines human and automated tools to help small and independent petroleum companies navigate fuel management challenges.
By Brett Dworski • Nov. 8, 2023 -
Arko grows fas Rewards membership by 20% in Q3
The c-store retailer has restarted its $10 signup offer as it aims to grow from 1.85 million loyalty members to 3 million by the end of 2024.
By Jessica Loder • Nov. 7, 2023 -
Column
The Road Ahead: Are self-checkouts a barrier to innovation?
The technology can add choice and convenience for c-stores, but may discourage larger companies from exploring more creative solutions, writes columnist Frank Beard.
By Frank Beard • Nov. 7, 2023 -
Retrieved from Couche-Tard.
Circle K adds in-store cash-back offers to 4K sites with Upside
The retailer also renewed its partnership with the retail technology company for fuel-based cash-back offers at 5,200 U.S. locations.
By Jessica Loder • Oct. 31, 2023 -
Sponsored by Mobivity
4 ways C-Store marketers can improve results through mobile games
Innovative c-store brands are harnessing mobile games’ skyrocketing popularity to uncover new customers and drive more regular traffic under the mounting economic pressures.
Oct. 30, 2023 -
BP buys $100M worth of Tesla chargers
The deal will add new EV charging stations to the company’s c-store chains, including TravelCenters of America, Ampm and Thorntons, as it looks to reach 100,000 charge points globally by 2030.
By Jessica Loder • Oct. 27, 2023 -
7-Eleven testing ‘coffee of the future’ machine
As the c-store giant refreshes its coffee service chainwide, it’s begun testing a machine that lets shoppers order custom brews with a variety of coffee types and mix-ins.
By Jessica Loder • Oct. 24, 2023 -
Kwik Trip automates supply chain functions
The convenience retailer has tapped software company Gravitate to improve its fuel supply decisions and minimize the laid-in cost of fuel across its network.
By Brett Dworski • Oct. 23, 2023 -
7-Eleven sees a boost from fuel price lock
Loyalty customers who use the tool, which locks in gas or diesel prices for up to four days, visit stores 90% more often than other members, the c-store’s parent company reported last week.
By Jessica Loder • Oct. 19, 2023 -
How Minuteman is optimizing self checkout in its stores
After a retrofit at a high-volume store failed, the North Carolina-based c-store company went back to the drawing board and improved the design.
By Jessica Loder • Oct. 18, 2023