BP has signed a memorandum of understanding with Diebold Nixdorf making the banking and retail technology company a preferred global partner for BP’s operational services and retail technology, the companies announced earlier this month.
The move is intended to support its convenience stores and forecourts, and is intended to “improve business availability and modernization for bp’s global retail site estate,” the announcement said.
Aspects of BP’s businesses that will be modernized as part of this agreement include “POS systems, self-service checkouts, self-service kiosks, mobility solutions and forecourt technology,” a Diebold Nixdorf spokesperson confirmed via email.
The goal of the preferred global partnership is to “simplify and standardize operations and technology for every region considering the Channel of Trade in each country,” the spokesperson added.
The two companies have been working together for years, with both agreeing to extend a managed services agreement in 2021 aimed at reducing operational complexity at more than 17,000 BP locations worldwide. The agreement also helped BP consolidate its payment infrastructure and move to a cloud-based payment platform.
This latest announcement comes a couple of months after BP delved further into AI by rolling out Microsoft’s Copilot across its businesses to automate certain rote skills and free up employee time for more complicated or customer-facing tasks.
London-based BP owns a variety of convenience retailing brands, including Thorntons, Amoco, Ampm and TravelCenters of America in addition to its own branded locations. Its U.S. headquarters are in Houston.
Diebold Nixdorf has a presence in more than 100 countries and is a partner to the majority of the world's top 100 financial institutions and top 25 global retailers.