Operations

  • A photo of a set of stairs with signs on the front of each step. The signs read "Level Up! NACS Show 2025."
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    Jessica Loder/C-Store Dive
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    What we learned from the NACS Show 2025

    From bold flavors to improving operations to encroaching competition, retailers discussed the pressures and trends shaping the industry.

    By , • Oct. 20, 2025
  • Murphy USA
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    Brett Dworski/C-Store Dive
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    Murphy USA CFO resigns

    Galagher Jeff’s departure comes amid a financially volatile past year for Murphy, which experienced revenue declines in 2024 as it invested heavily in new store development.

    By • Oct. 20, 2025
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    Trendline

    Top 5 stories from C-Store Dive

    Top 5 stories from C-Store Dive 2023/2024

    By C-Store Dive staff
  • A photo of the exterior of a gas station and convenience store. Signs on the fuel canopy and store say Parker's Kitchen.
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    Courtesy of Parker's Kitchen
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    Parker’s aims to surpass 220 stores through 2030

    The retailer’s senior director of construction said during a NACS panel that the company aims to open 20 to 25 c-stores annually over the next five years in Georgia, South Carolina and Florida.

    By • Oct. 17, 2025
  • NACS
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    Brett Dworski/C-Store Dive
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    7 takeaways from Day 3 of the 2025 NACS Show

    Education sessions on coffee program development, AI use cases and alcohol merchandising piqued our interest, as did the many snacks, candies and greasy foods on the show floor.

    By , , • Oct. 17, 2025
  • 7-Eleven
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    Brett Dworski/C-Store Dive
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    Column

    3 Big Numbers: How to wrangle runaway inventory

    Between human error and store theft, accounting for what’s in stores is a heavy task. Leaders from Prince Oil and H&S Energy discussed how to improve the process.

    By • Oct. 17, 2025
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    Retrieved from NACS.
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    NACS names new board chair

    Annie Gauthier was voted in at the association’s board meeting during its annual showcase in Chicago and was officially introduced during the show’s general session.

    By • Oct. 16, 2025
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    Brett Dworski/C-Store Dive
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    5 takeaways from Day 1 of the 2025 NACS Show

    Education sessions covering snacking trends, safety, fuel profitability and more stole the show as attendees waited for the expo floor to open on Day 2.

    By , • Oct. 15, 2025
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    Retrieved from BP.
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    TravelCenters of America CEO departs

    Debi Boffa, TA’s top exec since 2023, leaves parent company BP after nearly 30 years to return to her home country of New Zealand, a spokesperson said. SVP Greg Franks has taken over in the interim.

    By • Oct. 15, 2025
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    Permission granted by Fireside Market
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    Fireside Market launches food-focused c-store design

    The 9,700-square-foot store in Slinger, Wisconsin, features a drive-thru and will serve as a model for future locations, a spokesperson said.

    By • Oct. 15, 2025
  • 7-Eleven
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    Brett Dworski/C-Store Dive
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    7-Eleven’s transformation strategy taking shape despite economic headwinds, Dacus says

    The plan, which includes the rollout of large-format, food-focused convenience stores in the U.S., is “delivering tangible results,” Seven & i Holdings’ president and CEO said last week.

    By • Oct. 14, 2025
  • A photo of a Kwik Trip c-store.
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    Permission granted by Kwik Trip
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    Column

    The Road Ahead: Why super regionals will shape the next decade of convenience

    When a competitor like Wawa or QuikTrip comes into a market, competitors will either be forced to innovate or get left behind.

    By Frank Beard • Oct. 14, 2025
  • 7-Eleven
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    Brett Dworski/C-Store Dive
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    7-Eleven sees revenue declines as store closures continue

    Quarterly revenue dropped by nearly $3 billion year over year in Q2. This comes as 7-Eleven closes hundreds of underperforming stores and focuses on building bigger, food-forward locations.

    By • Oct. 10, 2025
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    Arko appoints interim CFO

    Jordan Mann, SVP of corporate strategy, capital markets and investor relations, will add finance head to his existing duties while the company searches for a permanent replacement.

    By • Oct. 10, 2025
  • A photo of several of Casey's store-brand products.
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    Permission granted by Casey's
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    Casey’s names VP of proprietary brands as category undergoes facelift

    Eric Long will assume leadership of the segment in which Casey’s has spent the past year implementing a tiered system.

    By • Oct. 9, 2025
  • A rendering of a building in a parking lot. A sign above the door says "Sheetz." A canopy off to the side has a sign that reads "Ionna" and has a number of EV chargers and cars beneath it.
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    Courtesy of Ionna
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    Sheetz taking on Driivz EV charging platform

    The cloud-based software lets Sheetz “remotely address charger issues in real-time” and provides loyalty rewards, session tracking and digital receipts.

    By • Oct. 8, 2025
  • A Cumberland Farms store in Colorado
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    Courtesy of EG Group
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    EG America foodservice VP departs for NexChapter

    Mendy Meriwether is leaving the retailer at a time when it is focused on expanding its fresh food and grab-and-go programs.

    By • Oct. 8, 2025
  • NACS
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    Brett Dworski/C-Store Dive
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    Column

    Fueling Up: 5 big questions heading into the 2025 NACS Show

    Retailers have shown that in the face of economic challenges, they aren’t afraid to try something new. But plenty of uncertainties remain amid a challenging operating environment.

    By • Oct. 8, 2025
  • A photo of the forecourt of a gas station. The canopy reads "Love's."
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    Jessica Loder/C-Store Dive
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    Love’s joins retail media market

    The travel center company has hired Tommy Greenberg, who spent the last three years in retail media for Lowe’s, to lead the division.

    By • Oct. 8, 2025
  • Parker's convenience store lit up at night
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    Thai Phi Le/C-Store Dive
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    C-suite updates lead September c-store exec changes

    Parker’s and FEMSA made changes at the top, while Wawa and Yesway updated their marketing teams and Rhode’s tapped a new operations head.

    By • Oct. 7, 2025
  • A photo of a Kwik Trip c-store.
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    Permission granted by Kwik Trip
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    Kwik Trip to round cash transactions down to nearest nickel

    The Wisconsin-based retailer made this announcement ahead of the U.S. Mint’s wind-down of penny production next year.

    By • Oct. 6, 2025
  • Pilot
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    Brett Dworski/C-Store Dive
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    Pilot names SVP of operations

    Jorge Valdes originally joined the travel center company in 2023 as VP of operations excellence.

    By • Oct. 6, 2025
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    Andrew Harnik via Getty Images
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    Column

    3 Big Numbers: The c-store cost of SNAP changes

    NACS and FMI-The Food Industry Association surveyed retailers to get a better idea of how much it may cost them to align with new SNAP guidelines.

    By • Oct. 3, 2025
  • FEMSA, Oxxo
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    Oxxo hits 50 rebrands with over 40 more planned for 2026

    The retailer has been busy rebranding Delek sites in Midland, Odessa and Lubbock, Texas. It’s now making its way towards the city of El Paso, where it has 77 c-stores.

    By • Oct. 3, 2025
  • A photo of the exterior of a gas station and convenience store/ A sign on the fuel canopy says Cumberland Farms.
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    Courtesy of Quorso
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    EG America taps Dunkin’ exec to lead brand management

    Beth Turenne will oversee the retailer’s brand strategy, positioning and marketing execution, a company spokesperson said.

    By • Oct. 3, 2025
  • 7-Eleven
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    Brett Dworski/C-Store Dive
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    Column

    Fueling Up: 7-Eleven’s new-and-improved c-stores are better than I expected

    The retailer is delivering on its promise of making fresh food the star of the show at its highly anticipated large-format locations.

    By • Oct. 2, 2025